Overview Sections come below categories, and appear both on the Help Center homepage and their category landing page. Diagnosis Kayako's Help Center organizes self-service articles into two levels of ...
Overview Each Help Center article is placed inside a particular section under a category. You can add or create articles and edit them with the built-in rich text editor. If you need to make edits dir...
Overview Every article is published within a specific Category and Section. Categories are our top tier of content organization. They appear on your Help Center home page beneath the search bar. Dia...