Customer Accounts

• Requesting Assistance to Add a New Contact to Your Billing Account

  Overview Modifying the details for your billing information can be done in the admin area of your dashboard, as explained in our article on Checking or Updating Your Billing Information, Price Plan, o...

• Requesting Assistance Changing the Billing Information

  Overview Modifying the details for your billing information can be done in the admin area of your dashboard, as explained in our article on Checking or Updating Your Billing Information, Price Plan, o...

• Getting Invoices Delivered to a Different Email Address

  Overview Occasionally, you may be interested in having invoices for your Kayako subscription delivered to an email address in addition to the one used for your billing details. Information It is possi...

• Checking Your Expiration Date, Balance and Past Invoices

    Overview In Kayako, you can check the date when your subscription will expire, your balance (if you have any unpaid invoices), and your past invoices right from the Admin area.     Prerequisite To a...