Overview

Modifying the details for your billing information can be done in the admin area of your dashboard, as explained in our article on Checking or Updating Your Billing Information, Price Plan, or Payment Method. However, it may be the case that you require the assistance of Support to update your current billing details, including the following:

• Billing address
• Main email on the file
• Phone number

Information

If you wish that a new contact be added to your billing account, please raise a Support ticket specifying the field that should be modified and the new value it should have.

Please ensure that your request comes from an account that can be validated against your billing information so that it is addressed in a timely manner.