Overview You would like to know how to change the default wording that appears in the search box on the Home template. Solution Sign in to Kayako and go to the Help Center. Click the Customize button ...
Overview You would like for your users to be able to submit tickets without creating an account and have taken steps like hiding the registration link, but the Welcome email that Kayako automatically ...
Overview This article explains how placeholders work in Kayako. A set of concrete examples on how to add dynamic content to your placeholders in action is also shared which your support team can copy ...