Overview Kayako is designed to help you communicate with your customers and your team as effortless as possible through automatic notifications and reminders. Automation through triggers and monitors ...
Overview If you offer real-time support, your team needs to know about new messages (chats or emails) and updates, as they happen. Kayako makes that easy with the agent area's built-in notification ce...
Overview Certain Android devices might have some problems receiving push notifications when the Kayako app is closed. We've collected some instructions and resources below to help you troubleshoot thi...
Overview Each new Kayako instance comes with a default trigger automation that sends an acknowledgment email to your customers or requester whenever a new conversation is opened such as when they send...
Overview Kayako is designed to make notification email with your customers as effortless as possible. Automation using triggers or monitors plays an important role in keeping those lines of communicat...