Overview

When customizing the Kayako messenger, you may encounter an issue where line break characters are not parsed correctly. This problem can affect the appearance of the messenger, particularly when the customization is embedded in your helpdesk. The issue manifests as a lack of proper paragraph breaks, leading to a cluttered and unorganized look.

Solution

To resolve this issue, you can use white space characters 'ㅤ' in place of the line breaks. These characters can be strategically placed to give the impression of a paragraph. Here's how to do it:

1. Identify where you want to insert a line break in your text.
2. Replace the line break with a series of white space characters '   ㅤ' enough to push the following text to the next line.
3. Save your changes and preview the messenger to ensure the text appears as intended.

Summary

Line break parsing issues in Kayako messenger customization can be resolved by using white space characters 'ㅤ' to simulate paragraph breaks. This workaround can be applied when embedding the customization in your helpdesk, ensuring a clean and organized appearance for your messenger.

FAQ

1. Can I use any other characters to replace line breaks?
   No, it's recommended to use the white space character 'ㅤ' as it's invisible and won't affect the visual appearance of your text.
2. Will this workaround affect the functionality of my messenger?
   No, this workaround only affects the visual appearance of your messenger and won't impact its functionality.